When you buy from LoveFairings, you can rest assured that you will get the right part for your motorcycle, or we will make it right.
Free Return Shipping on Exchanges
It is our commitment to you, exclusively from LoveFairings.com.
Some restrictions apply. See terms below.
How to Return an Item
Step 1: Start a Return from Your Online Account
Please log in to your account. Locate and click on your order under Order History. Find the item you wish to return or exchange and click on Return Item to submit your request.
Step 2: Receive a Return Authorization Number (RMA#)
One of our customer care specialists will provide you with:
- An RMA#
- An email with detailed return shipping instructions
Step 3: Pack & Ship
Pack everything that came with the product using its original packaging.
- Affix the return shipping label that we provided to the package. If we did not not provide you with a return shipping label, make sure to include the RMA# on the package.
- Ship the package to the address specified in the email you received from Step 2.
Step 4: Receive Your Refund or Exchange
After we receive your package, we will process your refund or exchange immediately. You can expect to see the refund, less any applicable restocking fees, credited within 3-7 business days, to the payment method that you used when you originally placed your order. If you selected an exchange, we will ship you replacement item out immediately.
Restocking Fees
All returns are subject to a 20% restocking fee.
We will waive the restocking fees if we made a mistake or if the product was delivered defective.
We will also waive the restocking fee if you decide to exchange your product with another purchase.
Frequently Asked Questions
Which products can be returned or exchanged?
Most products can be returned within 60 days of purchase, provided it is returned in original packaging and the items are in new and unused condition. We reserve the right to charge up to the full value of the product for items not received in this condition.
Products that cannot be returned or exchanged:
- Some products, including, but not limited to, custom patterned and custom, and painted items are not returnable
- Products that have been installed on your motorcycle
- Products that have been modified (drilled or altered in any way)
Under what conditions may I return an item?
Please contact us as soon as, and we will straighten it out.
Damaged Product
Occasionally packages in transit can become damaged. Call us right away so we can set it straight.
Incorrect Product
If you are received an incorrect product, or if we are guaranteed fitment on your order, and the product does not fit your motorcycle, please contact us as soon as, and we will start the return process for you.
Lost Package
If your tracking information says delivered, but you have not received your package yet, let us know. We will work with the carrier to get to the bottom of it.
Do I have to pay for return shipping?
Returns happen, and we are here to make the experience easy! In most cases, you are responsible for return shipping, but we can offer you a return shipping label. If your item arrived defective or we made a mistake, we will happily take care of the return shipping.
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